how to return items to flexshopper

You can make 52 weekly payments or exercise an Early Purchase Option to acquire ownership of the rented goods. Our goal is to help consumers with bad credit get goods they want through a Lease. I called them and they told me if I set up a payment arrangement to catch up on the payments, they would not do that again. They also call at least 5 times a day which is harassment. A letter is the first step towards arbitration. Flexshopper provided instructions on how to return the item for lease#F659 (Snapper XD 82V ********************** via email on 04/12. Fill out our contact form and a dedicated retail partner specialist will get in touch to see how FlexShopper can benefit you. Please note that FlexShopper provides a payment method via weekly leasing payments for a product or items selected by the customer. I will never ever support flex shopper again! Shop over 100,000 products with new deals added every day from our partners Best Buy, Amazon, Walmart, and Overstock.com (to name a few). Exactly the same device I was looking for but didn't bought because it was still over 1,000 dollars most places but this company had it and gave me 90 days to pay 710 so I thought it was a no brainer. Please provide Why ask me to select monthly or weekly if your going to ignore my selection and just set it up as weekly and let the customer assume their selection is how its going to be done. That's funny because over the phone they had told me that the cancellation request might take up to three days. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The actual weekly payment may vary depending on how much spending limit you use and will be in your Lease. The weekly payment was processed on Thursday 03/16/2023, to be posted on or after Friday 03/17/2023. If the consumer has any further questions or concerns, please do not hesitate to contact us at **************************************. This makes it less expensive to purchase the items before the end of the term of the Lease. You can also request them to take detailed photos of your purchases to Customers can get started leasing with no money out of pocket on most items. Back to Top We are a lease to own company that provides consumers with 3 payoff options.1. As a courtesy we have closed the lease and the consumer has no further obligation to FlexShopper. Thank you for posting a review and were sorry to hear that your experience was not of the quality you expected. This is the worst service I have ever used. See details. The only place they tell you about having to call to set up monthly payments is buried in the faq section. For one, unless you have a weekly paycheck, this site isn't for you. 2 You will be given a credit for one weekly payment. FlexShopper FlexShopper Reviews - Is it Legit? Read Customer Reviews Yes! They use predatory practices that will soon bring this company to an end. Flexshoppers lease-to-own option allows consumers another financial option to shop the goods you want and need today. Beware of your worse experience when lease to owning with this company. The Tech was very professional and gave me the information I needed to fix my issue. 2022 FlexShopper, LLC. Once this is over I will never use them again. Complete your entertainment space with a TV stand or mount, stylish furniture, and more. From innovative technology and performance to great design, FlexShopper has everything you need to upgrade appliances and floor care. FlexShoppers Top 9 Lease-to-Own Electronics in 2019, Rent-to-Own Products: Everything You Need to Know. My new 'early purchase option" was 1100 dollars!? WebIf an item is eligible for special order fabric or colors, youll see that option available on the product page. WebThe Cash Price may be higher than the cash price you would pay if you were to purchase Customers aren't stuck with unwanted products or debt. After you meet all your payments for one year, the product belongs to you. Customers can save money and own sooner with early purchase options. Contact Us - FlexBlog | FlexShopper -remember saying to my self-. I had not even noticed it until a few months went by and I say an email. Anyone can write a Trustpilot review. WebHow Does FlexShopper Work? FlexShopper ranks 28th among Marketplace sites. I had to request the return 3 times before it was done and was told I would not get a refund bc I didn't request the return in time. I paid my bill and they stopped billing and then pick it back up and then stop again which caused my bill to be double and it was their fault, I have never stopped payment not one time but they purposely stop taking payment for my bill to become more expensive. 6 Find the same item on a one-year weekly lease at another lease-to-own company and well match the other companys cash price and weekly payment. No email, no phone call or letter to alert of a problem. Case in point, I just got off the phone with them. WebShopping on the FlexShopper marketplace is easy. One of their email telling me that I had to pay regular earliest option now was ove 1100 dollars! They quadruple price gouge for their inferior items, even gave me a payoff for cheap merchandise ~ because they refused to pick it (NOT honoring their own return policy) and continued to charge me anyway AFTER I PAID IT OFF IN FULL! I keep getting the run arounds about getting my refund. I returned the item within the 10 days, as they requested, to flex shopper. Accept and digitally sign lease agreement to complete purchase. AVOID THIS COMPANY AT ALL COSTS! Custom fabric/color swatches for some items can also be ordered online. When I would call the main number they would inform me that ***** would be calling me back and would route me to someone's phone number where I was leaving voicemails. Lets do history! But this is where it gets interesting upon reviewing the contract. FlexShopper makes every effort to resolve customer inquiries or complaints to the reasonable satisfaction of the customer whenever practical we apologize for any inconvenience. The product ordered will be yours for the original price. I caught them red handed. Pretty much like every story is on here. If the consumer has any further questions or concerns, please do not hesitate to contact us at*************************************. Returning Items from Third Party Sellers Download Article 1 Log into the Amazon account that you ordered the item with. Verification can help ensure real people write reviews about real companies. Rep explained the process clearly. Echo Dot) and all items were sent and delivered to the address on file. (We usually use the term "Lease.") The original complaint was filed and that is why ***** was placed on my account. Customer service can make the change once their first payment is made. They never sent me a paid in full receipt. I believe the ad said the same thing I saw on their site; "90 days same as cash price", with a PS5 on it. WebCustomer submits a Lease Request in-store via the FlexWallet app, or heads to checkout I was able to provide proof that I had been contacting in since November trying to reach ***/*****. Buy From FlexShopper's USA Online Store - Borderoo 1. Gross profit decreased 68.5% to $3.8 million from $12.2 million. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, I don't necessarily recommend any rent-to-own businesses, but I gotta say their. The FlexShopper Wallet is FDIC insured, so you know your money is safe. They FRAUDULENTLY draft your bank account on random dates that are NOT in a contract! Now they are double charging me for the items. Under your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term The item was returned 7 months ago!!! I'm ready to change my billing info and give up on them let them come for me for what's owed. In this case, our investigation has revealed that the customer was provided information on the manufacturers warranty and this item was beyond the 30-day return period. 7 An initial security deposit and/or payment may be required. We carry all the classics like Call of Duty, Madden, Pokmon and new favorites like Fortnite. If you cannot pay, call them and they will tell you how to return the item. Hard to do, but not impossible. I have sent multiple screenshots showing that I was emailing ***** and reaching back out but got no information until I reached out to the resolutions queue. Called in to speak to a supervisor and Sonia Hu on me. Called flex shopper for manufacturer info and they was not able to help me. Called back in they transferred me to billing still could not answer my questions. After this I was assigned to ***************** who would collect on my account. Email me at *******@gmail.com my lawyer and I are looking for more that have opt out for a class action lawsuit. When your products arrive, you will send your weekly payment (automatically deducted from the bank account you provided on your application). 2 You will be given a credit for one weekly payment. No charge for 90-day payoffs. I seriously wish I could give it zero stars if I could! We'd like to further investigate and resolve your concerns. A successful request returns the HTTP 200 OK status I Received the Wrong 2022 FlexShopper, LLC. Our investigation revealed that: on 06/08/22, the consumer ordered an Apple MacBook Air via lease no. This is a HORRIFIC company! We apologize for the consumers recent experience. I ordered a recumbent bike from these people I paid it off in full a week or so after ordering two weeks later a payment was taken from my account I called them and they claim that was already scheduled prior to me paying it off today a month later from paying it off in full these people took **** out of my account when I called to ask about this they claim I didnt have that part paid and that would come out every month What? This happened to me no matter how many times I called and took time out my day to make sure payments came out when they said they would and each time you'll be told something different and they'll never process payments when they say. You can place a special order in person at a showroom or online. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Even if you are struggling with bad credit, we can help. Yes, this option is available on every lease! Is this how they maximize profits by setting up their customers to rack up fees for payments options they didnt choose? 724 Reviews of Flexshopper.com - Sitejabber Enjoy the things you need and pay as you go! Ive purchased many things from this company with no problem. The spending limit is the total Cash Price of the goods you can lease before tax and shipping. I am looking for two laptops and one ps4vr. I will be contacting my states attorney generals office. 3 Excluding the marketplace customers that reside in Florida, Texas and North Carolina, the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges). They Debit your account multiple time each week and then when you pay it off they continue to debit your account after you pay it off. I WILL FIGHT THEM! That's a great question, Melissa. FlexShopper The Lease was approved and notified via email on 06/23/22. At times, we may experience delays due to our partnership with the vendor responsible for confirming the return process. It should be clearly displayed somewhere in the body of the email. You will own the item(s) and not have to pay any additional amount if you pay the full Cash Price (the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges) plus sales taxes and may be higher than the price you would pay if you were to purchase the item(s) directly; if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent, which makes it less expensive to purchase the items before the end of the term of the Lease). Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez, and billing department. After doing research online, because nobody will answer my calls, I've learned that they normally can take weeks or months to ship an item, if at all. They give you easy credit buy purchase something, i just buy ipad in best buy only cost $425 including tax, but if you buy from Flexshooper $525 is different $100.00 already, if you lease with them they cost you $1100. Do not use these guys at all! The only communication I received from you all is when my account was sold which doesn't make sense because if you all could send that email why could no one reach out. They'll own their product after 52 weekly payments or sooner with early purchase options. Flexshopper informed the customer on at least two occasions to provide a copy of the police report on file. Limited metro delivery areas. (We usually use the term "Lease.") BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Having a limited amount of cash or credit does not mean that you need to miss out on something that your family needs or wants. I ordered tires through Tire Agent, financed through Flex Shopper. Delayed ship times and store pick-ups are not normal circumstance for our company. Save up to 35% of remaining payments with early payoff after 90 days. This credit will be removed from your account if your first weekly payment fails. How are you going to sell an account but not even give me a chance to make any payments after being passed around through customer service with no help or no next steps. WebFlexshopper informed the customer on at least two occasions to provide a copy of the Do not bother trying to make purchase from here. Please use our official support contact if this is in regards to order or billing questions. I paid off 2 items. I sent a copy of lease and a copy of my rental insurance with new address. Cancel Items - FlexShopper API Docs I have tried calling this company several times the first time was yesterday and they said they would look into it and send me an email. How can I protect myself, FlexShopper makes every effort to resolve customer inquiries or complaints to the reasonable satisfaction of the customer whenever practical we apologize for any inconvenience. You must be 18 years or older and have a checking account with credible standing. I have even had to file a dispute with my bank to investigate this matter. However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. I started using flexshopper last year. WebPlease email customer service at: returns@flexshopper.com. Still won't change the address. Save my name, email, and website in this browser for the next time I comment. Museums Are Returning Precious Silver Lost to the Nazis - New Milestone ******* c/o ***************** Recovery and Emergent Servicing TELE: **************, I had placed an order in August of 2022. Went in this week to look at my account. This credit will be applied to the second weekly payment due, provided your first payment clears. This credit will be applied to the second weekly payment due, provided your first payment clears. Most of the products in our marketplace typically dont require any money down and there are no hidden fees. Using Your Tracking Number to Track a Package Online 1 Identify your tracking number in your email or product receipt. They did offer NO 90 days as promised but it has to be paid by February 2nd so it was now more like 60 days SAC option. Letting customer service know of your financial developments is an excellent way to keep your account in good standing. Web.archive.org There you can see that flexshopper had the same promotion of 90 days SAC option but NO STATES excluded yet. Their interest rate is around 220%! (We usually use the term "Lease.") FlexShopper acquired the assets of Revolution Financial, Inc. in December * Prices and quantities are subject to change Customers can fill out our easy application in minutes and qualify for an instant spending limit up to $2,500, Customer submits a Lease Request in-store via the FlexWallet app, or heads to checkout on your website or flexshopper.com, Accept our Lease Agreement in the FlexWallet App or at checkout, After the customer receives their products, their easy weekly payments will be deducted from the bank account they provide. (We usually use the term "Lease.") Home How It Works Rent-to-Own Products: Everything You Need to Know. It was horrible and they just kept taking payments out. 9 All lease-to-own decisions and rates and terms are subject to approval pursuant to underwriting criteria related to the applicants credit quality. WebCancel items from a transaction. Now the stuff i ordered on December 12 is now not going to be here for the Christmas present it was bought for and still haven't been given a date or any information about when i can expect the xbox. I guess they will have to send someone to my house to pick it up. To make a purchase from FlexShopper, all you have to do is go to their website and choose the item you want to buy. Yes. 158 complaints closed in the last 12 months. You can reach our billing department at (855) 353-9289. We appreciate your business and sorry to hear about the issue you are having. Save and Increase Sales. I had a problem with my dishwasher and when I went into the website to find who to contact for support I see that they were trying to bill me weekly and and were getting nsf fees each week . 4. However, I have a lawyer on retainer and all my receipts sitting on ready. Even though I believe that don't matter if they added that in their site it's STILL DECEIVING ADVERTISING PRACTICES! You have the freedom to lease what you want from where you want. Two, they will not work you if you lost your job or otherwise lost your source of income. Opened up a case with the better business bureau showing them the proof of completed purchase on the flexshopper website. Please listen to the calls and please go through everything because I am genuinely mortified over this process. 1 On this site, we use the terms "lease," "lease agreement," "rental-purchase agreement" and "agreement" the same. I had forgotten it was attached to my Flexshopper payment. The lawyers don't charge you at all because they win easily with these clowns. They told me they would not charge me, but did. I finally had to get a lawyer and I recommend anyone having issues to do the same. Flexshopper makes every effort to resolve customer inquiries and complaints in a timely matter whenever reasonably practical. We are here to assist. April 10, 2023. They have more retailers but I wanted to name a few. I called and set up my new bank credit card and paid 4 payments up front. I have evidence and will upload it to prove that on November 21st their site had the promotion of the '90 days SAC option' and on the bottom of their site wasn't the exclusion notice of Florida residents.

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