Thank you for reading. Kill 2 birds with one stone. However, what I am rather unpleased about is the false advertising regarding mailing options. Actual times may vary from a day to several weeks. Click here more information about the process. Both are pointing their fingers at each other for the fact I have not received my marriage certificate despite paying $63.25 to ensure expedited processing and next day air shipping. After placing your order on VitalChek.com, your order number and pin will be displayed. The VitalChek Express Certificate Service provides a trusted and convenient way for you to order these U.S. vital records online - quickly, affordably, and with the utmost level of security to ensure your documents are safely handled. Edit: No offense guys, but a lot of the responses sound like bots and Vitalchek employees. What Kind of Identification Documents Do I Need to Obtain My Certified Vital Records? Click Yes to continue cancel. I cant believe South Carolina has them as one of their recommended sites to use. https://www.vitalrecordsonline.com/contact-us. Companies can ask for reviews via automatic invitations. I asked VitalChek for my money back. They say there are 300 different companies they use so they cant tell you. On the state website it states the cost of using this service, "unless an issue is identified". You may reach us anytime at Facebook.com/VitalChek or vitals.customerservice@vitalchek.com. I assumed I would never receive the BC, or if I did, it would be bogus. Dont waste your time with this company. They bate you on Ancestory.com saying a record exists. Their order status page still shows the expected delivery date of my order to be more than 3 months previous to this posting. VPS will automatically cancel open orders that have not met entitlement requirements after 14 days. It is now 3/20/2023. My mother-in-law seems to think I'm tech savvy when it comes to the internet, which I would say is a stretch lol. I called the town in NY state where I was born and the clerk told me she would send me a notarized copy of my birth certificate in 5-7 days. I tried ordering my birth certificate on VitalChek and once I kept clicking to see what requirements I need to finish, it just sends me back to login in all over again and the customer service is horrible they don't even answer you, trying to cancel whatever I placed an order for has been so difficult. The item is out of stock. Then you must send it to the Secretary of State's office to get it Apostilled/Authenticated. It goes against our guidelines to offer incentives for reviews. SIX months. I waited on hold for 20 minutes. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. When I finally got the correct number upon my research, it went back to VitalChek call center. Due to strict security requirements, the only way to gain access to that information is to place an order for a copy of the record. Products used:None, I never received any. If I could give minus 5 stars I would! You will usually get a response in a matter of minutes. Finally reached a supposedly functional human at OR State who said he cancelled the order and I would receive a full refund. I contacted my city that I was born in NY. The Government Vital Records office that holds your record is the only location that has direct access to the information recorded on the certificate. It never arrived. It is literally faster (and cheaper!) No refund will be issued should the above-mentioned circumstance occur. I am rethinking my account with them right now and will probably cancel it. If you need to fax your documents, please follow the instructions on your Identity Verification Form. This company scams people! Trust me - stay away. If you need assistance with your order or have questions, there are a number of ways you can contact us: send us a private message at Facebook.com/VitalChek (you will usually get a response in a matter of minutes); email vitals.customerservice@vitalchek.com; call us at the number listed your order confirmation email. Both versions process the orders the same way, so your order is safe and secure. Ordered a NYC death certificate on 11/1/2022. Very frustrating. Went to my local office and got my certificate in less than 5 min. Ive called several time and never get through due to the high call volume. One week later I had a copy from NY state. I really wish I had checked these reviews before I ordered my birth certificate. We are a government-authorized service with more than 30 years' experience partnering with hundreds of vital record agencies across the nation. They have an exclusive online contract with NYC and tons of other places. I ordered a birth certificate from them, received five different error emails from them, spent hours on hold, and finally, THREE WEEKS later, told them to cancel my order and refund my money. Types of certificates offered vary by the vital record agency processing the request. Its fraudulent and quite the scam. Some fields have been entered and saved in VPS. After you place your order, you will be notified if any Identity Verification Documents are required. If no document is found that matches the request that you submitted through our web site, then the Government Vital Records office may provide you with a 'No-Record' result. Telling me 'I've used it before' is very dry response. They have an exclusive online contract with NYC and tons of other places. My suggestion is DO NOT deal with VitalChek! This is twice they've done this to me. So I know that adds a couple of days to it. Orders placed through our only contracted vendor, VitalChek, have an order number. The quickest way to reach us is by private message at Facebook.com/VitalChek. They are probably legit, but if you are ordering your Birth Certificate just do yourself a favor and order your death certificate along with it because you will probably be dead before you get it! Gain trust and grow your business with customer reviews. VitalChek works with Vital Records agencies across the country to provide our customers the most efficient ordering experience possible. Once an order has a paid-in-full status, the payment must be voided, and then the order can be cancelled. All my needed documents are submitted including ID and order form. (1) If you didn't receive the package;or (2) you could not use the application package; (3) your order item is not available; or (4) Vital Records Online is not able to fulfill the order. Nope, this is legit. View the Cancelled order in one of the Order Create tabs ( Order Details, Correspondence, Order Summary, Comments or Attachments) Step 2. Whether it is necessary to have a search for the vital record 2. What to Do If Your Social Security Card Is Stolen? Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue. I am super pleased with VitalChek. Check one more thing off your to-do list. Information provided by various external sources. Please feel free reach out to with any further comments, concerns, or suggestions you wish to share. This website is using a security service to protect itself from online attacks. They plain ripped me off! Your IP: You cant cancel. Step 2. What do they do with it??? I keep getting bogus errors over the same items I've submitted multiple times (with a paper trail on everything). Stay away! Online Notary fees of $25- If submitted and processed, Rush Shipping fees of $25- If we mailed the application to the Health Department, For any questions regarding your application package or if your refund request is not listed above please contact our billing department at:https://www.vitalrecordsonline.com/contact-us. These people are scammers! In most cases once the order has been placed, no changes can be made. This company is either a scam or has really bad customer service. Reviewers complaining about VitalChek most frequently mention birth certificate, customer service, and credit card problems. These reviews SCARED me. How to Void a Payment, CloseoutHow to Issue Credits After Closeout (Agency Initiated Credits), How to Issue Credits After Closeout (Agency Initiated Credits). Log in to manage your order. We will take note of your feedback so that we can deliver a better experience next time. Processing times can vary depending on the type of certificate, the vital record agency processing the request, and the shipping method you select during checkout. They keep emailing me saying there are missing items when no items are missing. But when you go to order, the only option they give you is UPS Next Day Air and it costs more to mail the birth cert than the cost of the birth cert. What to Do When I Recently Changed My Name. Join our community, read the PF Wiki, and get on top of your finances! There isn't anyone at their customer service phone number. DO NOT use this service if you really need your documents. Vanessa on customer service chat, literally hung up on me when I questioned why they wouldn't accept the Certified copy of my marriage license given to me by the County Clerk of El Paso County in Texas. A $15 birth cert turns into $50 because they scam you on the mailing options. I don not know who else to contact to see what is going on with my order. Why am i still waiting for my birth certificate 3 months after it was ordered and why i have to ask permission for a refund are you mf serious, I am about to post an extremely negative review about vitalcheck. Bed Bath & Beyond filed for Chapter 11 bankruptcy Sunday, with plans to wind down its entire business. The vital record agency will not issue a refund because the fee collected is for the search of the document, not the document itself. Our easy application process will help you find the right agency and certificate for your specific needs. DISCLAIMER: VITAL RECORDS ONLINE is an independent private preparer that is not affiliated with any government agency. Thank you for ordering your marriage certificate from VitalChek and sharing your feedback. Have completed an application three times for a death certificate, each time, they have to have something different, have faxed documents, mailed docs, they say they never receive (even though I have a fax confirmation), have sent via FedEx documents, etc., then told order was canceled.THEY NEVER REFUND THE FEES, have paid twice for same document. Your bank will definitely get you your money back. Not once is that spelled out during the purchase process. They keep rejecting it Asked for a refund since they cannot deliver and the rep said no and if I didn't answer her right away she was ending our chat. Not a good experience at all 7/29 I ordered some personal documents from vital check express mail and Paid $48some change for it today is the 8/22 still never receive the document from his company Vitalchek . So the customer service is really bad. Tip for consumers:Save your money. Note - Agencies that allow Agency Initiated Credits are able to refund payment on an order AFTER the closeout process is complete. Going to the vital records office in person is often the quickest and least expensive method to obtain a vital record but it is not always the most convenient and that's where VitalChek may be the best ordering method. There will be an additional fee and time frame that will involve the Secretary of State's process. I would NOT recommend you use this cite to order any type of important documents from. Current Legal Name This is the name you currently use and is most likely on your drivers license and/or ID. Products used:They are suppose to provide a service to order birth and death certificates. Again, thank you for your feedback. Same day processing and shipping are not an option unless otherwise specified when placing an order. Please refer to the resources below to see how VitalChek can assist you. Also, why was a high dollar amount charged? Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. We will take note of your feedback so that we can deliver a better experience in the future. 8/15/2022 order has not been received. I'm contemplating using it to obtain my birth certificate for my passport and I'm very suspicious of the site. You will usually get a response in a matter of minutes. Still haven't received it. Is the site worth using? Vital record agencies require that information is complete and accurate to provide vital records. In order to get your application in record time, you may obtain the premium package at an additional cost. Hello Marissa. Tip for consumers:Don't waste your time or money! Step 4: Order staus is successfully cancelled message displays If information is not complete at the time of submittal, it is possible that the record may not be located. Scan this QR code to download the app now. So screw vital check for that. 100 days has not passed but would be mid March, a month before the deadline that I needed it by. To order birth certificates, death certificates, marriage certificates, and divorce certificates from VitalChek, simply click on the certificate you need to get started. Step 3. Its sad that you have to check on every company before making a purchase these days. They asked for all my important documents for my sons birth certificate and then closed the account. They charged me almost $60 for the service and I got nothing. Government agencies across the nation trust VitalChek to handle your vital record orders, and you can too. If you are requesting a copy of your birth certificate to obtain a passport, please select Passport as the reason that you are requesting a copy of your birth certificate during the ordering process. Manage your Amendment/Correction order, including checking your order status. Contact your local county clerks office. Government agencies across the nation trust VitalChek to handle your vital record orders, and you can too. seconds These guys are a fraud. That means we can process your request quickly, affordably and securely. The beleaguered company has laid out what the action means for its customers in an online FAQ . Tip for consumers:Do Not Use! Both versions process the orders the same way, so your order is safe and secure. Vital Records Online is not responsible for any mistakes you may make or any inaccuracies in the information that you provide to us that may result in your failure to receive a Document. You can also email vitals.customerservice@vitalchek.com. You may reach us anytime at Facebook.com/VitalChek or vitals.customerservice@vitalchek.com. Step 1: Have the order to be cancelled in view . VitalChek has a rating of 1.98 stars from 314 reviews, indicating that most customers are generally dissatisfied with their purchases. otherwise received the bc's for mary and paul, short form They never sent the confirmation email that it was sent that they said they would send (I checked my spam), I never got the certificate, they didn't reply to 2 inquiries about it. Unacceptable. This website does not do what they promise at all, Don't bother if you actually want your birth certificate, 4 plus months and waiting terrible customer service, Hour long hold times on the phone. We appreciate you utilizing VitalChek's convenient online ordering platform for your vital record order. I ordered my birth certificate in June and 7 months later finally received the email that my order has been shipped.
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